The unsuccessful update may cause the machine to be unable to boot up. An SD card reprogramming is required. The steps are as follows -
1. Turn off the machine. Remove the front casing of the beamo, take out the SD card, and identify the motherboard version. (black version or green version)
Green version:
Black version:
2. Download the system ISO file that needs to reflash into the SD card from the link below:
Click here for the green version.(Firmware 3.5.1, use zip file directly)
Click here for the black version.(Firmware 4.0.21, use zip file directly)
3. Download the software for the burn process: Windows/macOS is generally burnt similarly. Please select the corresponding software according to your operating system. The link is as follows –
https://www.balena.io/etcher/
4. Connect a card reader to your computer, and plug in the SD card to the reader.
There is no need to format the SD card before the burning process.
Activate the burn process software, and select your operating system to begin.
This process will take around 20-30 minutes.
5. After completing the burn process, place the SD card back into the machine. Connect the power supply, and start the machine.
6. After entering the main page, please rest the machine to the factory. (Main page> Machine> Reset to factory).
Then you’re good to go!
*NOTE: When the burn process is completed, do NOT cut off the power supply before the first activation. This process might damage the system files previously burnt or cause the SD card to malfunction.
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