The machine serial number is located at the bottom of the machine. (Ex. FBM12xxx.. / FHX1xxxx..)
The region you're using the machine.
If you didn't purchase from FLUX Official Website, please provide order detail in the attachment field.
(If you purchase directly from FLUX Inc. Taiwan, please fill in "FLUX official website")
Ex. 1.8.3 stable version
For laser cutter, please go to the panel on the machine > Press Machine icon, ex. 3.5.2