#803 Camera preview time out

Description

This article will explain how to troubleshoot Error Code #803.

Step 1

Check whether the No. 6 cable in the image below (USB-A to USB-A) is properly connected between the camera and the computer.

Step 2

Check if the camera is functioning properly.

Open the camera application on your computer, switch to the USB camera, and confirm whether the video is displayed normally.

Windows - "Camera"

Mac - "Photo Booth"

Step 3

Open Beam Studio and confirm that the version is 2.4.3 or later.

Step 4

Perform camera calibration

#END