#934 - Laser Head Reached Work Area Limit

Description:

Error #934 occurs during a job when the laser head physically reaches the X-axis or Y-axis limit switch. The machine stops immediately to protect itself.

This issue usually occurs when using Beam Studio’s “Start from Current Position” function. In this mode, the machine starts engraving directly from the laser head’s current physical position. If the laser head is near a corner or edge of the work area, the design may still extend beyond the machine’s physical boundaries when laid out from that point, even if the design itself is smaller than the machine’s maximum work area.

Why Does This Happen?

Normal Situation (No Issue)

When using Absolute Positioning, or when the laser head’s starting position is near the upper-left corner of the work area, the design remains within the machine’s physical boundaries.

File Position	Engraving Start Position	Laser Head Position and Engraving Path

Problem Scenario

When the laser head is placed in an unsuitable position, the design extends from the laser head’s current position and may exceed the physical limits of the X and/or Y axes.

File Position	Engraving Start Position	Laser Head Position and Engraving Path

During the job, the laser head moves to a position that triggers a limit switch. The machine then stops and displays error #934.

Troubleshooting:

Step 1 — Check the Laser Head Position

Before starting the job, make sure there is enough space between the laser head’s current position and the right and bottom boundaries of the work area to accommodate the entire design.

Simple rule: The farther the laser head is from the upper-left corner, the smaller the design that can fit.

Step 2 — Move the Laser Head

Move the laser head to an appropriate position and make sure the engraving path remains within the work area.

Step 3 — Consider Using Absolute Positioning

If you do not need the "Start from Current Position" function, switch to Absolute Positioning mode in Beam Studio. In this mode, the design’s position on the canvas directly corresponds to its physical position in the machine, and Beam Studio checks whether the design exceeds the work area before starting the job.

Step 4 — Still Experiencing the Issue?

If the error still appears after repositioning the laser head, verify the following:

• The design does not exceed the machine’s maximum work area dimensions.
• The machine model selected in Beam Studio matches the machine being used.

If the problem persists, collect the following information and report it to your local reseller or FLUX Support:

• A screenshot of the error message
• A screenshot of the Beam Studio canvas showing the design and selected machine
• A description of the laser head’s position when the error occurred

Use the following link to report the issue to your local reseller or FLUX Support. [Contact Support]

The information collected above will help with troubleshooting.

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