5-21 Machine Cannot Be Turned On

Description

There are several possible reasons why the machine fails to power on, such as a system error (including abnormal error codes, garbled display, blue screen, or black screen), screen malfunction, power adapter issue, mainboard failure, or a blown fuse.

Please follow the steps below to troubleshoot the issue.

Possible Causes

Step 1

Check if the backlight of the screen is on.

Light is ON	Light is OFF

Determine your result and the next action to take:

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