Windows:
If a "Software Not Responding" window pops up when opening the software, please confirm whether the computer has the Visual C++ Redistributable package installed.
Please install the Visual C++ Redistributable 2015 - 2019 All-in-One version.
MacOS:
Please update your system to macOS 10.14 (Mojave) or above. Some older versions of macOS may have compatibility issues.
Linux:
Due to the large variety of distributions, please record your operating system version and the steps or conditions to reproduce the problem, and Contact Customer Service.
Beam Studio Web Version:
If the above methods do not successfully open the software, please contact the official technical team. For urgent needs, you can use the Beam Studio Web version in the meantime.
Whether using a PC or Mac, tablet/phone, or Chromebook, as long as Chrome or Safari is installed, you can use Beam Studio.
Links:
Beam Studio: http://studio.flux3dp.com
Beam Studio Official Website: https://flux3dp.com/beam-studio/
*Note:
* It is recommended to use the latest version of Chrome or Safari to open Beam Studio for the best compatibility and user experience.
* To use the Web version of Beam Studio, please update the machine firmware to v3.5.2 or later.
* Functions such as "Text to Path," "Path Preview," and "Send Job" require adding a machine before they can be used!
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