When to Reflash the SD Card
If your machine’s screen shows any of the following issues, we recommend reflashing the SD card:
#1 – The screen is stuck on a highlighted “Connecting to Machine” message
#2 – Random codes or garbled text appear on the screen
#3 – The machine cannot boot properly (shows a blue or black screen)
Step 1 - Remove the SD card
Turn off the machine.
Use the T8 wrench to unscrew the seven screws of the front casing to remove it.
Take out the SD card, and identify the motherboard version. (black version or green version)
Green version:
Black version:
⚠︎ If your mainboard is a black version with no SD card, it means you have the EMMC version RK board. Please refer to this article for reflashing the system: 5-4-11 beamo - Reflashing the EMMC Version RK board (without SD card)
Step 2 - Download the system ISO file
Download the system ISO file that needs to be reflashed into the SD card from the link below:
Click here for the green version. (Firmware 4.1.7, use the zip file directly)
Click here for the black version (Firmware 4.1.7, use the zip file directly)
Step 3 - Download the burn process software
Download the software for the burn process: Windows/macOS is generally burned similarly. Please select the corresponding software according to your operating system. The link is as follows –
https://www.balena.io/etcher/
Step 4 - Reflash the SD card
Connect a card reader to your computer and plug in the SD card to the reader.
There is no need to format the SD card before the burning process.
Activate the burn process software, and select your operating system to begin.
This process will take around 20-30 minutes.
a. When launching the flashing software, right-click on it and select “Run as administrator.”
b. Download and install Balena Etcher version 1.18.11: Mac installer download link, Windows installer download link.
c. Try using a different SD card with at least 8GB of capacity.
Step 5 - Plug in the SD card
After completing the burn process, please insert the SD card back into the machine, power it on, and let the machine run for a while. The burning process will be completed during this time.
*NOTE: When the burn process is completed, do NOT cut off the power supply before the first activation. This process might damage the system files previously burned or cause the SD card to malfunction.
If, after inserting the SD card and powering it on, you encounter a blue screen, as mentioned below, it signifies a failed burning process or an incorrect file version. In this case, please proceed with re-flashing the firmware.(Step1- Step5)
#END
Keywords: Reflashing System/Reflashing the firmware
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