* Typically, users don't need to install the driver. This product is suitable for mostly Mac and Windows OS versions.
This article is written for some computer systems that didn't have the driver by default. If you don't see any options that include "usbserial"(for MacOS) or "COM" (for Windows) in the dropdown menu in the lower-right corner, you will need to install the driver.
How to install
Please download the driver from the official website according to your computer model.
For Mac users
1. Double-click on the file that was downloaded to your computer, and drag the FTDIUSBSerialDextInstaller file in to the Applications folder.
2. Double-click to open the install package and click on "Install FTDI USB Serial Dext VCP" to continue the installation.
Note: Please open "System Settings > Security & Privacy" and click "Allow" for applications downloaded from the following sources.
3. The following message will be displayed when the installation is complete
For Windows users
1. Click here to download the driver from the official website.
2. Click to open the downloaded file.
3. Click "Next" to start the installation.
4. Select "I accept this agreement" and click "Next" to continue the installation process.
5. Click "Extract" to complete the installer.
6. The following message will be displayed to indicate that the installation is complete. Click "Finish" to close this page.
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