V. Troubleshooting
- 5-1 Contacting Customer Service
- 5-2 Connection Issue Troubleshooting
- 5-3 Unable to Open Software Properly / Software Quits Unexpectedly
- 5-4 Other Software Error Codes
- 5-5 Material cannot be cut through
- 5-6 Camera Issues Troubleshooting (Camera Preview Timeout, Failed to Connect, Blank Photos)
- 5-7 Reset to Factory
- 5-8 Reflashing SD card - Beambox (Pro)
- 5-10 No Laser Beam Output / The Laser Won't Fire / No Laser Pulse
- 5-11 Adjusting the Focus Distance
- 5-12 Camera Alignment Issue
- 5-13 Camera Preview Speed Too Slow
- 5-14 Camera preview screen is overexposed
- 5-15 Minor electric shocks from chassis
- 5-16 2023 Q3 Disk Space Issue (Beambox/Beambox Pro)