#830 Unable to start the task

The potential causes-

• The machine is being used.
• Problematic files.
• Firmware update failure causes some module errors.

Solution-

• If this only happens for the first time-
  • Please send us a ticket about how the error starts, and go to “Help”-”Export a bug report”, download the bug report, attach the bug report to your ticket in the meantime.
  • Make sure the touch panel shows the main screen, close the task tab and re-send the file.
  • If the issue continues, save the current file, restart Beam studio and send out the task again.
  • If restarting Beam studio didn’t solve the issue, restart the machine and try sending out the task again.
• If this error occurs often-
  • Reflashing SD Card
    • beamo
    • Beambox / Beambox Pro
  • Please send us a ticket about how the error starts, and go to “Help”-”Export a bug report”, download the bug report, attach the bug report to your ticket in the meantime.