5-5 Contact Customer Service

The following information is subject to actual use :

Name :
Telephone :
email :
Address :
Purchasing platform : （For non-FLUX official website purchasers, please provide a photo of the order details.）

Operating system : （Windows / macOS / Linux）

Software version : （Windows: Menu > “Help” > “About Beam Studio”. macOS: Menu > “Beam Studio” > "About Beam Studio”.）

Firmware version : （Machine screen, “MACHINE” > Firmware Version.）
Laser tube usage hours : （Machine screen, “MACHINE” > Laser Tube Usage.）

Machine serial number : （Please provide a photo of the sticker on the back of the machine.）
Troubleshooting Records : （Please provide photos or videos according to the Troubleshooting Records in this chapter.）

Contact your reseller to get a prompt support!

Contact FLUX :

Private message to Facebook fan page : https://www.facebook.com/flux3dp.tw

email : support@flux3dp.com