5-16 Camera preview screen is blurry

FLUX Support Team

June 07, 2024 20:57
Updated

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Test Items :

1. Check the cleanliness of the camera lens: Click "MAINTENANCE" on the screen > "Camera" > check the cleanliness of the lens from the screen panel.

Preparation Items : Self-preparation : 1|Cotton swab, 2|75%~99% alcohol ___2021-11-29___5.37.13.png

Operation Steps :

1. Clean the camera lens :

Use a cotton swab with a small amount of alcohol to clean the camera lens > Then use a dry cotton swab to dry the lens. ___2021-08-30___4.32.57.png

2. Confirm the camera screen :

a. Click "MAINTENANCE" > "Camera" > confirm the lens is clean from the screen panel.

b. Use the software Beam Studio camera preview function to confirm that the camera preview screen is clean.

Contacting Customer Support:

If the camera preview remains blurry after cleaning, please refer to the two videos above and record a short video of the photo-taking process. Click on 5-1 to contact customer support and send us the video for further inspection.

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