5-8 HEXA - Reflashing SD Card

An unsuccessful update may cause the machine unable to boot up. An SD card reprogram is required. The steps are as follows -

1. Turn off the machine. Remove the side casing of the HEXA. ( 8 screws ) 

2.  2 USB slots are connected to the Pi board, thus please remove 2 cables first. 

3.  Take out the SD card circled in orange. 

4.  Download the system’s ISO file (Firmware 4.1.7, use zip file directly) that needed to be burnt to the SD card from the link below –
https://drive.google.com/file/d/1kkBSm2AUffPOfTf80tfuTm9JMa3fUU_S/view?usp=sharing

5.  Download the software for the burn process: Windows/macOS is generally burnt in the same way. Please select the corresponding software according to your operating system. The link is as follows –

https://www.balena.io/etcher/

6.  Connect a card reader to your computer, and plug in the SD card to the reader.

There is no need to format the SD card before the burning process.

Activate the burn process software, and select your operating system to begin.

This process will take around 20-30 minutes.

7. After completing the burn process, please insert the SD card back into the machine, power it on, and let the machine run for a while. The burning process will be completed during this time.

If, after inserting the SD card and powering it on, you encounter a blue screen, as mentioned below, it signifies a failed burning process or an incorrect file version. In this case, please proceed with re-flashing the firmware.
*NOTE: When the burn process is completed, do NOT cut off the power supply before the first activation. This process might damage the system files previously burnt or cause the SD card to malfunction.

8. Turn off the machine, and please replug two cables back into the Pi board. 

9. Install the side plate and tighten eight fixing screws. Then you’re good to go!