Skip to main content
FLUX Help Center Help Center home page
Submit a request Sign in
العربية Català Dansk Deutsch (Deutschland) Español (Latinoamérica) Suomi Français (France) Italiano 日本語 한국어(대한민국) Nederlands Norsk Português do Brasil Svenska 繁體中文
  1. FLUX Help Center
  2. HEXA Guide
  3. V. Troubleshooting

V. Troubleshooting

  • 5-1 Contacting Customer Service
  • 5-2 Connection Issue Troubleshooting
  • 5-3 Unable to Open Software / Software Quits Unexpectedly
  • 5-4 Other Software Error Codes
  • 5-5 Material cannot be cut through
  • 5-6 Camera Issues Troubleshooting (Camera Preview Timeout, Failed to Connect, Blank Photos)
  • 5-7 Reset to Factory
  • 5-8 HEXA - Reflashing SD Card
  • 5-9 Mirrors and lens are oxidized or broken
  • 5-10 No Laser Beam Output / The Laser Won't Fire / No Laser Pulse
  • 5-11 Unresponsive motorized work table
  • 5-12 Auto-focus Function Fails/Auto-focus Issue
  • 5-13 Abnormal Z-axis top limit switch
  • 5-14 HEXA - X, Y, Z-axis Limit Switch Test with Multimeter
  • 5-15 Minor electric shocks from chassis
  • 5-16 Camera preview screen stitching is inaccurate, actual engraving position is different from the camera preview position
  • 5-17 Camera preview screen is blurry
  • 5-18 Camera preview speed is too slow
  • 5-19 Camera preview screen is overexposed
FLUX Help Center
العربية Català Dansk Deutsch (Deutschland) Español (Latinoamérica) Suomi Français (France) Italiano 日本語 한국어(대한민국) Nederlands Norsk Português do Brasil Svenska 繁體中文