Choosing a Proper Connection Type
The beamo / Beambox series supports 3 connection types:
A. Wired Network
B. Wireless Network
C. Direct Connection with a Network Cable
Wired Network is recommended for a stable connection, is recommended for a stable connection if there is an available router around the machine or controlled by a desktop PC without WiFi access.
Wireless network (WiFi), on the other hand, should be the easiest way to set up. It even works with regular mobile hotspots.
Direct Connection is a fallback method if you're experiencing connection trouble or unstable connection with the above two methods. The guide for direct connection is here.
Common Network Problems
#1 No Wi-Fi Found on the Machine
Make sure the Wi-Fi dongle is fully plugged in.
If there is no MAC Address of the wireless network on the touchscreen, this means the WiFi dongle is broken, kindly contact FLUX Support for getting a replacement. If you don't want to wait for a replacement, you can replace with WiFi dongles using RTL8188eu/RTL8188eus chip.
The Wi-Fi channel should be 2.4Ghz (5Ghz is not yet supported).
#2 Unable to Connect When Selecting Wi-Fi
The Wi-Fi encryption mode should be WPA2 or no password.
The encryption mode can be set in the Wi-Fi router administration interface. If the router doesn’t support WPA2 and you need help picking out the right router, please contact FLUX Support.
#3 Machine Doesn’t Appear In The Software
Go to touchscreen > Settings > Internet and confirm the machine IP address. If the IP address starts with 169.154, check “#4 IP Address Starts With 169.154” in this page.
Go to software Beam Studio > Menu > Beam Studio > Preferences, and fill out the Machine IP Address column.
If the machine doesn’t appear, please check "Network Testing" in the next section.
#4 IP Address Starts With 169.154
If the IP address starts with 169.154, it should be a DHCP setting issue, kindly contact your ISP (internet service provider) and ask how to turn on DHCP for your additional device attached to the router.
If your computer connects to the internet directly using PPPoE, please change to using the router to connect using PPPoE, and enable DHCP feature in the router.
- If you don't know what DHCP is, consider Directly Connect with a Network Cable.
Make sure the machine IP address is shown and doesn’t start with 169.154.
- Go to software Beam Studio > Menu > Machines > Test Network Settings
- Fill in the Target device IP Address column with the machine IP address.
- Press Start, and the test will start running.
- The testing works as the ping command in most operating systems. The Network Healthiness should be >95% and the Average Response Time should be <100ms. You can now add the IP through Menu > Machine Setup.