Test Items
Click "MAINTENANCE" on the screen > "Camera" > check the cleanliness of the lens from the screen panel.
Preparation Items
Self-preparation: Cotton swab, 75%~99% alcohol
Operation Steps
1. Clean the camera lens :
Use a cotton swab with a small amount of alcohol to clean the camera lens > Then use a dry cotton swab to dry the lens.
2. Confirm the camera screen :
a. Click "MAINTENANCE" > "Camera" > confirm the lens is clean from the screen panel.
b. Use the software Beam Studio camera preview function to confirm that the camera preview screen is clean.
Contacting Customer Support
If the camera preview remains blurry after cleaning, please refer to the two videos above and record a short video of the photo-taking process. Check 5-1 to contact customer support and send us the video for further inspection.
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