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5B-1 Camera Preview and Actual Engraving Position Don't Match or are Twisted.

FLUX Support Team
  • Updated

Description

When the positions of the camera preview and the actual engraving don't match or are twisted, it is usually related to camera calibration or camera cover issues.
If the offset is small, it can be fine-tuned by the built-in function in the machine. Please refer to the following steps.

 

Step 1

Check whether the camera cover has fallen off. Under normal circumstances, the camera cover should be firmly fixed on the door cover. Please shake the cover with your fingers to see if it is firmly fixed.


Determine the result and the next action to take:

  • The cover is firmly fixed >> Step 2

 

Step 1.1

Apply super glue to the edge of the cover as marked in the photo below.

 

Determine the result and the next action to take:

  • Everything is back to normal after applying the glue >> Problem solved
  • The preview and the actual engraving still don't match >> Step 2

 

Step 2

Check whether the eight screws on the door cover and sheet metal are tight. (8 pcs of T8 screws)

 

  • After checking, please continue Step 3.



Step 3

Based on the module you have, please refer to the link below to perform camera calibration and test the camera preview afterward.

10W/20W Diode Laser Module 2W Infrared Laser Module Printing Module
Screenshot 2024-08-13 at 4.43.29 PM.png

 

Determine the result and the next action to take:

  • Everything is back to normal after the calibration >> Problem solved
  • The preview and the actual engraving still don't match >> Step 4



Step 4

Ador has a built-in function that can manually adjust the positioning of the camera preview.
Please refer to the article for further instructions.
5-28 Camera Offset Manual Adjustment

 

Determine the result and the next action to take:

  • Everything is back to normal after adjusting >> Problem solved
  • The preview and the actual engraving still don't match >> Step 4.1



Step 4.1

Set all the values to zero and check the camera preview again.


Determine the result and the next action to take:

Everything is back to normal after adjusting >> Problem solved
  • The preview is not twisted, but the red and black cubes are off too much >> Take photos of the camera preview and the values of offset settings and contact customer service
  • The preview is twisted >> Take photos of the camera preview and the values of offset settings and contact customer service

 

Step 5 - Contact the Customer Service

  • Please follow the instructions in the link below to properly report an issue to your local reseller or FLUX support. [Contact Customer Service]

*The collected information, such as photos or videos showing your machine's problem in this article, will be necessary to be shared with the reseller or FLUX Support.

 

 

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