V. Troubleshooting
- 5-1 Customer Service
- 5-2 Connection Issue Troubleshooting
- 5-3 Unable to Open Software Properly / Software Quits Unexpectedly
- 5-4 Other Software Error Codes
- 5-5 Bad Engraving or Cutting Result (Diode Laser)
- 5-6 Camera Preview Timeout or Failed to Connect
- 5-7 Reset to Factory
- 5-8 Reflash the System / Reflash the RK board (Ador)
- 5-9 Skip or Restart the Start-up Test
- 5-10 Module Detection Problem
- 5-11 Machine Start-up Test - No Engraving Result
- 5-12 Abnormal Autofocus (Ador)
- 5-13 Door Cover Has a Gap Between the Frame (When Closed)
- 5-14 Language Settings
- 5-15 WIFI Network Authentication Required Window
- 5-16 Autofocus Micro-Adjustment (Ador)
- 5-17 X-axis Levelness Adjustment
- 5-18 Y-axis Belts Tightness Adjustment
- 5-19 Touch No Function (Non-responsive Touch Screen)
- 5-20 Machine Cannot Be Turned On