Skip to main content

#913 Abnormal Air Flow Detection

FLUX Support Team
  • Updated

Possible causes:

  1. The air pump filter is dirty and needs to be replaced.
  2. The system fails (Re-update the firmware.)
  3. The air hose is bent or damaged.
  4. The 3-way transparent tube (T-joint) on the sensor is bent or damaged.
  5. The motherboard is malfunctioning.
  6. The air pump is too weak.
  7. The air pump is too strong. (Less likely)

(Application for external air pump will only warn on weak air flow, which indicates the air flow value drops below the normal range.)

Step 1

Replace the air pump filter with a new one on the side of the machine and run an airflow test to see if the value is within the normal range. (Please run at least 1 minute as the value will keep changing.)

Determine the test result and the next action to take

  • The value is within the normal range >> Step 1.1
  • The value is NOT within the normal range >> Step 2 

Step 1.1

Run a random task and see if the error pops up.

Screenshot 2024-05-31 at 3.16.46 PM.png

 

Determine the test result and the next action to take

  • No, the error does not pop up >> Problem Solved
  • Yes, the error still pops up >> Step 1.2

Step 1.2

Re-update the firmware to a stable version to rule out the possibility of a firmware issue.
beamo II - Firmware Update Guide

  • Run a random task and see if the error pops up.
    Screenshot 2024-05-31 at 3.16.46 PM.png

Determine the test result and the next action to take

  • No, the error does not pop up >> Problem Solved

Step 2

When running the airflow speed test, does the air come out from the nozzle tip, as shown in the video?

Determine the test result and the next action to take

  • Yes, there's air blowing out >> Step 2.1
  • No, there's no air blowing out >> Step 3

Step 2.1

Please use your finger to block the nozzle tip and hold it for 10 seconds, and release it to see the changes in the value.

Determine the test result and the next action to take

  • The value increases to above normal range when the nozzle tip is blocked, and it drops within normal range when it is released. >> Step 1.1
  • The value increases to above normal range when the nozzle tip is blocked, but it drops below the normal range when it is released >> Record a video and contact us 
    • Possible Cause:
      • Air pump declines
      • Air hose leaks (Less likely)
  • The value increases to within normal range when the nozzle tip is blocked, but it drops below normal range when it is released >> Record a video and contact us 
    • Possible Cause:
      • Air pump declines
      • Air hose leaks (Less likely)
  • The value is always below the normal range no matter blocking or releasing.
    >> Step 2.2 (Air pump declines, air hose leaks, system issue, or 3-way hose, mainboard issue)
  • The value is always above the normal range no matter blocking or releasing.
    >> Step 2.3 (Air hose bent or blockage in the air flow system.)

Step 2.2

Re-update the firmware to a stable version to rule out the possibility of a firmware issue.
beamo II - Firmware Update Guide

Run an airflow test to see if the value is within the normal range.

 

Determine the test result and the next action to take

  • The value is now within the normal range. >> Problem Solved
  • The value is always below the normal range no matter blocking or releasing.
    >> Step 2.3 (Air pump declines, air hose leaks, system issue, or 3-way hose, mainboard issue)

Step 2.3

Open the front metal cover to visually check and replug or rearrange the cables or hoses if necessary:
(Please see the mainboard diagram for the definition of cables)

  • If there is any improper connection of the air hoses to the air pump.
  • If there is any improper connection to the transparent 3-way air hose.
  • If there is any improper connection of the air pump wires and cable to the motherboard.
  • If the air hose is bent somewhere.

Remove the front metal cover. (T8 torx screw * 10 pcs.)

Determine the test result and the next action to take.

  • After checking and rearrange, the air flow value is now normal >> Problem Solved.
  • After checking and rearrange, the air flow value is still below the normal range >> Record a video and contact us 
    • Possible Cause:
      • Air pump declines
      • Mainboard issue and needs to be replaced
      • 3 way-hose leaks (Likely)
      • Air hose leaks (Less likely)
  • After checking and rearrange, the air flow value is still above the normal range >> Record a video and contact us 
    • Possible Cause:
      • Air hose bent 
      • blockage in the air flow system
      • Air pump is too strong (Less likely)

Step 3

Open the front metal cover to visually check and replug or rearrange the cables or hoses if necessary:
(Please see the mainboard diagram for the definition of cables)

  • If there is any improper connection of the air hoses to the air pump.
  • If there is any improper connection to the transparent 3-way air hose.
  • If there is any improper connection of the air pump wires and cable to the motherboard.
  • If the air hose is bent somewhere.

Remove the front metal cover. (T8 torx screw * 10 pcs.)

Remove the screen and connect the Type-C cable to the RK board.
(Make sure the white dot on the Type-C cable is facing up.)

Check the locations as in the video.

After checking and rearranging, run the airflow speed test. Does the air come out from the nozzle tip, as shown in the video?

 

Determine the test result and the next action to take.

  • Yes, there's air blowing out >> Step 2.1
  • No, there's no air blowing out >> Step 3.1

Step 3.1

Re-update the firmware to a stable version to rule out the possibility of a firmware issue.
beamo II - Firmware Update Guide

After checking and rearranging, run the airflow speed test. Does the air come out from the nozzle tip, as shown in the video?

 

Determine the test result and the next action to take.

  • Yes, there's air blowing out >> Step 2.1
  • No, there's no air blowing out >> Record a video and contact us 
    • Possible Cause:
      • Air pump is dead 
      • The mainboard is having issue
      • The air hose leaks (Less likely)

Report to the local reseller or FLUX Support:

  • Please follow the instructions in the link below to properly report an issue to your local reseller or FLUX support. [Contact Customer Service]

*The collected information such as photos or videos that show the problem of your machine in this article will be necessary to be shared with the reseller or FLUX Support.

#END
 

 

Related articles

Comments

0 comments

Please sign in to leave a comment.